SHIPPING & RETURNS

SHIPPING IS HANDLED VIA USPS

Shipping Eligibility:

Certain items may be eligible for shipping. Please confirm with Lighthouse Estate Sales before bidding on an item if you would like it shipped.

Shipping Options:

We Ship FLAT RATE USPS. Once you confirm to have your item shipped, we will provide you with details on associated costs.

Shipping Process:

Upon receiving your order and confirming shipping details, we will carefully package your items and arrange for shipment in a timely manner.

Tracking Information:

Once your order has been shipped, we will provide you with tracking information so you can monitor the status of your shipment and estimated delivery date.

Shipping Charges:

Shipping charges may apply based on the size, weight, and destination of your order. These charges will be clearly communicated to you before finalizing your purchase.

Delivery Time-frames:

Delivery times may vary depending on the shipping method and the destination. We ship within 5-7 business days once your payment is processed. We will do our best to ensure your order is delivered to you as quickly as possible.

If you have any questions or require further assistance regarding our shipping policy, please feel free to contact us. Your satisfaction is important to us, and we’re here to help make your shopping experience seamless and enjoyable.

RETURNS

At Lighthouse Estate Sales, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward return policy to ensure your peace of mind.

Eligibility:

Items may be eligible for return if they do not match the description listed on our website or if they arrive damaged. We strive to accurately describe our items, but we understand that discrepancies or damages may occur.

Initiation of Return:

If you believe an item is eligible for return, please contact our customer support team within [number of days] days of receiving your order. You can reach us via email at [email address] or by phone at [phone number]. Please provide your order number and a detailed explanation of why you are requesting a return.

Return Process:

Once your return request is received and approved, we will provide you with instructions on how to return the item. Typically, items must be returned in their original condition and packaging to qualify for a refund.

Refund:

Upon receiving the returned item and verifying its condition, we will process a refund to your original method of payment within [number of days] days. Please note that certain conditions may apply, and not all items may be eligible for a refund.

Return Shipping:

In most cases, return shipping costs are the responsibility of the customer unless the return is due to an error on our part or a defective item.

Damaged Items:

If your order arrives damaged, please contact us immediately so we can arrange for a replacement or refund.